CASE STUDY

All Paws on Deck
for Pet Care

B2C/B2B, HEALTHCARE

Digital StrategyDigital Marketing

UX/Web Design

Paid & Social Media

Email

The
Opportunity

Zoetis is the worldwide leader in animal pharmaceuticals and diagnostic solutions, providing research, development and veterinary medicine sales. For 3+ years we’ve worked to drive sales and connect with a larger audience of pet owners, veterinarians and animal health clinic staff. Our digital strategy focuses on two key components:

Educating and engaging with animal health professionals

Optimizing consumer touchpoints and resonating with pet lovers

The
Solve

While promoting many elements of Zoetis’ diverse product portfolio, we implement an omni-channel approach that’s less channel-specific with customized messaging/ interactions, depending upon our targets’ place in the customer journey.

How and Why

Our work with Zoetis spans across the board, with dynamic tactics, tools, and creative for a variety of products and services. All of our work is backed by well-researched strategies that ensure best in class user experiences:

Digital Strategy

Working collaboratively with our clients to identify audience segments, creative messaging and pertinent digital touchpoints to achieve business objectives.

Paid Media

B2B and B2C digital media to drive awareness, consideration, customer acquisition, and loyalty.

Social Media

Organic content, paid media planning & buying, community management and customer service functions enter into our social campaigns.  All executed in a highly regulated environment.

Websites

Creating new and revamped websites to update brand tone, pairing pharmaceutical needs and brand guidelines with the best UX practices.

SEO/SEM

Ensuring high search engine visibility for all properties.

Email

Impactful, targeted messaging keeps Zoetis products, services and special offers top of mind for veterinary professionals.

+401%

YoY increase in 

website traffic referrals

74%

VCR on Instagram video campaigns (+172%)